ITES-2218 - USA (Milwaukee, Wisconsin) - Technical Support Services - Deadline November 7,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-2218

Government Authority Located in Milwaukee, Wisconsin; USA based organization looking for expert vendor for technical support services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide personnel for technical support services, the technical support services to be provided include:
- IT Service Technician to assist the Division of Technology in maintaining and supporting the District’s computers and other technology,
- Network Support and PeopleSoft Services to assist the Division of Technology in its WAN/LAN network infrastructure and PeopleSoft needs,
- To provide IT support on an as-needed basis to augment in-house staff,
- The ability to provide support, troubleshooting and problem resolution of, but not limited to, the following representative items: Desktop operating systems (Windows 7 & Windows 10), Office productivity software (Office 365, MS Office 2016, MS Office 2019), Chromebooks, Google Apps (Docs, Sheets, Slides), Disk drives, Monitors, SMART Boards/Interactive Flat Panel, DVD/CD ROMS, Printers, Tablets, Scanners, LCD projectors, Network connectivity issues and wireless devices including wireless access points and wireless network interface cards,
- Provide qualified personnel for network and support services on an as needed basis to augment in-house staff, network support services, personnel assigned will have an MPS internet/email account, if needed, only to be used for the purposes of fulfilling their job duties to the government authority located in Milwaukee, WI.
(2) All questions must be submitted no later than October 24, 2019.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 7 November, 2019

Question Answer Deadline : Thursday, 24 October, 2019

Category : IT Services (Computer Maintenance and Technical Services), Networking Services and Supplies, Staffing Services

Country : USA

State : Wisconsin

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