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ITES-2473 - USA (Townsend, Massachusetts) - Information Technology Support Services - Deadline February 21,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-2473

Government authority located in Townsend, Massachusetts, USA; based organization looking for expert vendor for information technology support services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide information technology support services to the government authority located in Townsend, MA.
- 24/7 service, in person or remote as needed, for all critical issues
- 24/7 monitoring of all servers and addressment of any identified issues such as event log errors, internet availability, and disk space
- Daily local and remote backup of user data, local weekly full backup of all server drives, daily log check of both local and remote backups, and file restoration as needed
- Adding or deleting of any user account as directed, clean-up of any account deletions, and any other procedure client would like completed when accounts are added or deleted
- Malware logs, disc space, and event logs on all PCs checked, confirm all Microsoft updates are installed, and install any Adobe or Java updates.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 21 February, 2020

Category : IT Services (Computer Maintenance and Technical Services)

Country : USA

State : Massachusetts

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